Store Policy

Your privacy is important; we promise to look after the personal information we hold to keep it secure.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.customworkwear.co.uk(the “Site”).

At Custom workwear we value your privacy and are committed to keeping your data safe, our privacy policy reflects the General Data Protection Regulation (GDPR).

What information do we collect?

To fulfill your order, you must provide certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information (for a custom order for example), if you contact us directly. We collect website usage data using cookies.

If you submit credit/debit card details to make an online purchase, we do not keep a record of these payment details.

How is your information used?

We collect information in order to process your order, manage your account and (if you agree to this) to email you about special offers and products we think may be of interest to you. You can unsubscribe from receiving these emails at any time via links at the bottom of every email newsletter.

Information Sharing and Disclosure

We will never sell your information to third parties. Nor will we ever share your information for marketing purposes with any other company unless you have specifically told us you are happy for us to do so. We use the data we collect from the website to personalise your return visits to the website and (if you choose to receive email newsletters) to personalise the content we send you.

Reviews may be checked through an automated spam detection service.

Where necessary, we may share information such as name, delivery address and contact information with our shipping partners so that your order can be delivered to you. We work with selected couriers and they will only use this data for the purpose of delivering your order and contacting you if required in the process of delivery.

Data Retention

We retain your personal information only for as long as necessary to provide you with the services required and as described in this Privacy Policy.

Access to your information and making corrections

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email at enquiry@customworkwear.co.uk

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, please visit www.aboutcookies.org.

You can choose to set your website browser not to accept cookies (the above website will tell you how to remove existing cookies from your browser). Please be aware that in a few cases, some of our website features will not function as a result.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Last updated April 2023

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